There are countless fabulous restaurants close to where I live, but MAL had been telling me for awhile that I HAD to visit Ernie’s Market in Oak Park. He promised me it would be an experience and never would I encounter another person who loves to make sandwiches as much as Ernie does.
MAL didn’t lie. Happy employees can make or break a customer’s experience, and I can’t imagine one customer walking out of Ernie’s Market unsatisfied. Ernie is a 60-something happy-go-lucky kind of guy. After welcoming us with a hello and a big smile, Ernie immediately pointed out that I hadn’t been there before. He asked me to put an open palm on the counter, and he dropped three Hershey’s kisses in my hand. Now, one thing you need to know about Ernie before you go there is he’s loud…very loud! Not in an annoying or overwhelming way, but more in a “I’m so excited to see you I could scream!” kind of way. Ernie’s signature phrase is “Yeah baby!”, which he exclaims whenever he gets the chance. Letters spelling out that phrase and this sign are front and center on the counter:
While Ernie piled our sandwiches high with the toppings of our choice (yelling out each topping as he added it to the sandwich), he asked me to guess how long he’s been running the market. I didn’t believe he had been there more than 50 years, but Ernie said it’s been close to 60 years. He also said he’s been making sandwiches day after day for decades because it’s what he loves to do.
Before we left, Ernie made sure to tell us there’s a Facebook fan page for Ernie’s Market. He doesn’t use a computer, but two of the sweet ladies who work for him update the page. It’s obvious from the comments and photos on the fan page that Ernie has made quite an impact on his customers.
Ernie drew a smiley-faced heart on my heavy sandwich (and I opted for the smaller size!) before sending us on our way with a “Yeah baby!” and a request that we return often.
Ernie’s energy and passion for his business is inspiring. If you live in the Detroit area, take a trip to Ernie’s Market the next time you’re in the mood for a hearty sandwich and a few smiles. You won’t be disappointed!